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System is less than 5 months old. Door alarm went bad a month after it was installed. We went without our paid for alarm system for a week. Now a month later same door same problem. Talked to the service dept. and bypassed the door (!) . That's real good security !!!!...
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#1081051
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do not i repeat do not do business with these people i signed up with them paying 13.95 per month while oweing for the equipment and pait 1300.00 cash to pay for it thinking it would go down instead it went up to $43,90 per month after 4 years on a 3 year contract i...
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1.0
#1034283
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DO NOT USE THIS COMPANY!!! They trap you into long contracts with horrible service. I Will NEVER use them again. Don't get suckred into the fancy radio commercials with the Bruiser & Brody character.
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Anonymous
Khali

State of Florida outlawed "Evergreen" contracts that hold you hostage to companies like Safetouch. You must follow the instructions as outlined in the FL Statute, but I KNOW i...

#958390
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Safetouch Security - Great job!

Safetouch Security
#1057405
5.0
Details
My sales guy did an excellent job showing and explaining all the products. Very pleased! Call JJ 813-470-8565
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Safetouch Security Customer Care Review

Safetouch Security
#976512
2.3
Details
This company has very bad customer service and does not care about keeping customers. I have been a customer for many years and I talked to a rep to upgrade the system. The reps are very poorly trained and don't handle customers properly, quick to the point and disrespectful. I will be changing companies when I find a better deal.
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Safetouch Security Security System Review

Safetouch Security
#973581
1.8
Details
over charges on my acct. numerous billing for monthly services
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Short Review on November 04, 2016

Safetouch Security
#949431
Any desire I have had to get an alarm system installed our house was just shattered by a horrendous Safe Touch salesperson. I can overlook the burp he let out in mid sentence .... I can get used to the monthly cost.....but his complaint that I wasn't signing today after he drove all the way to my house from Mandarin nailed his coffin shut. #gross #youlostthesale
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I had a low battery alarm last wensday, called early Thursday morning. I have to wait 6 days before tech can come out. Every 4hrs the control panel starts beeping.losing sleep! I'm pissed! Poor service!!
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Anonymous
T.

We had the same problem. I opened all doors set the alarm and bypassed the doors and OT did not beep every four hours. I had to deal with it for almost two weeks waiting for t...

1.8
#955219
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The technician Jamie arrived on time and installed the set up in a very professional manner Neat and tidy work and explained the whole process in a step by step way. The price and equipment was very reasonable . with remote excess I elected to move to safe touch...
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#953053
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I got my Safe Touch system 5 1/2 years ago. I finally called them because the one panic button I had no longer worked. They asked me about the other one. I honestly don't remember getting 2. Maybe I gave it to my daughter, who knows. Anyways, I am no longer under...
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5.0
#952620
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I have had nothing but problems with this company! smoke detector was faulty &would just go off randomly in the middle of the night! Your so startled thinking someone is breaking into your home! FIre department shows up & goes threw your home ! I had no idea the...
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1.3
#944404
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@Safe_Touch since we can not find a corp contact # - I'll just complain here & everywhere else possible. WE HATE your commercial which begins w/doorbell sound effect. Almost always wakes up sleeping baby & hard working husband, Dog barks, hubby answers door; the...
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Anonymous
Anonymous

I bet you're a real treat to be around. You sound certifiable...get a life

Anonymous
Anonymous

Get over yourself. Complaining about a company you don't even do business with.

1.0
#935640
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They wait to process payment over a week later after you've read out all your card information. I wonder who's really recording all of our credit card information; where is it being stored. Hh is is the only company that goes into a pending status then stops the...
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#892008
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Horrible customer service! Canceled months ago and still trying to get them to stop charging me. Was out of contract on a month to month basis so they have no right to do this. Disputed with my credit card company who blocked them from charging same amount again so...
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1.0
#880426
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