Beware SNAKETOUCH. A 60 ft oak tree fell on my house and the alarm NEVER went off. Ever. The tree demolished three (3) rooms of my home and Safetouch never even knew it. Now THAT is an advertisenment they should use! Absolutely awful service. Anyone coming to the end...Read more
When I signed up for their service I thought I would. Have 24/7 service. I work Mon through Sat. Every other month there is a problem or rather error with my system. Either one of the sensors is not reading and I have to reset it daily, or the battery is low (when I...Read more
I lost everything with this company. I was robbed and there was no response and I had every piece of equipment they offer. Do your homework. Check out the complaints if you have time because it will take forever. How a business person could go home everyday and know...Read more
To save time, the complaint is simple; the hardware they installed was substandard and failed regularly. Every call was met with a week or more delay in getting a tech out without hours of begging and threatening. The salesman guaranteed me that techs were available...Read more
I don't usually write reviews but if I could save even one person the headaches that my mom and myself had at our homes, then I'll feel as I helped. We had safetouch security for over seven years, I continued to pay my monthly fee on-time; however I found out last...Read more
My business was robbed with this company and I lost everything. I had every piece of equipment that they sell and still my business was wiped out and not a single response. They only have a $250 laibilty claus in their contract so they do not think too much of their...Read more
I signed for a 3 year service agreement, and paid up front.Now they are billing me for service and after carefully re-reading what I signed, looks like I agreed to 5 years! Salesman never told me that. Additionally they just raised their rates and give me the old too...Read more
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