DO NOT USE THIS COMPANY!!! They trap you into long contracts with horrible service. I Will NEVER use them again. Don't get suckred into the fancy radio commercials with the Bruiser & Brody character.Read more
I had a low battery alarm last wensday, called early Thursday morning. I have to wait 6 days before tech can come out. Every 4hrs the control panel starts beeping.losing sleep! I'm pissed! Poor service!!Read more
The technician Jamie arrived on time and installed the set up in a very professional manner Neat and tidy work and explained the whole process in a step by step way. The price and equipment was very reasonable . with remote excess I elected to move to safe touch...Read more
I got my Safe Touch system 5 1/2 years ago. I finally called them because the one panic button I had no longer worked. They asked me about the other one. I honestly don't remember getting 2. Maybe I gave it to my daughter, who knows. Anyways, I am no longer under...Read more
Short Review on November 04, 2016
Any desire I have had to get an alarm system installed our house was just shattered by a horrendous Safe Touch salesperson. I can overlook the burp he let out in mid sentence .... I can get used to the monthly cost.....but his complaint that I wasn't signing today after he drove all the way to my house from Mandarin nailed his coffin shut. #gross #youlostthesale
I have had nothing but problems with this company! smoke detector was faulty &would just go off randomly in the middle of the night! Your so startled thinking someone is breaking into your home! FIre department shows up & goes threw your home ! I had no idea the...Read more
Safetouch Security Customer Care Review
We just had a system upgrade and Jesse was very personable, friendly and fast. Love the security in knowing our home is protected.
@Safe_Touch since we can not find a corp contact # - I'll just complain here & everywhere else possible. WE HATE your commercial which begins w/doorbell sound effect. Almost always wakes up sleeping baby & hard working husband, Dog barks, hubby answers door; the...Read more
Safetouch Security Security System Review
I have been listening to my keypad about every 30 seconds 24/7, bc the Battery is Low. I called Monday and they cannot get anyone out until Friday! 5yr battery lasted 2yrs? I just want to beat my head on the wall from the beeping. This is beyond bad customer service!
They wait to process payment over a week later after you've read out all your card information. I wonder who's really recording all of our credit card information; where is it being stored. Hh is is the only company that goes into a pending status then stops the...Read more
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