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Safetouch Security Systems Awful Service and NO security
Safetouch Security Systems Awful Service and NO security
Beware SNAKETOUCH. A 60 ft oak tree fell on my house and the alarm NEVER went off. Ever. The tree demolished three (3) rooms of my home and Safetouch never even knew it. Now THAT is an advertisenment they should use! Absolutely awful service. Anyone coming to the end...
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1.0
I liked
  • Are honest about being crooks
I didn't like
  • Rude customer service
#557051
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When I signed up for their service I thought I would. Have 24/7 service. I work Mon through Sat. Every other month there is a problem or rather error with my system. Either one of the sensors is not reading and I have to reset it daily, or the battery is low (when I...
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#536419
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I lost everything with this company. I was robbed and there was no response and I had every piece of equipment they offer. Do your homework. Check out the complaints if you have time because it will take forever. How a business person could go home everyday and know...
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#529752
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To save time, the complaint is simple; the hardware they installed was substandard and failed regularly. Every call was met with a week or more delay in getting a tech out without hours of begging and threatening. The salesman guaranteed me that techs were available...
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charlottescheese
charlottescheese

I have not had service for over a year. When I called to tell them to cancel, I was told I signed a five year contract instead of the two year I was told about. Had I known ...

Anonymous
Anonymous

State of Florida Statute No. 501.165 f.s.Automatic renewal of service contracts.Search on the state's statute websites- I just chose the "Online Sunshine" website found on Goo...

#503000
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I don't usually write reviews but if I could save even one person the headaches that my mom and myself had at our homes, then I'll feel as I helped. We had safetouch security for over seven years, I continued to pay my monthly fee on-time; however I found out last...
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#461121
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My business was robbed with this company and I lost everything. I had every piece of equipment that they sell and still my business was wiped out and not a single response. They only have a $250 laibilty claus in their contract so they do not think too much of their...
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#431348
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I signed for a 3 year service agreement, and paid up front.Now they are billing me for service and after carefully re-reading what I signed, looks like I agreed to 5 years! Salesman never told me that. Additionally they just raised their rates and give me the old too...
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charlottescheese
charlottescheese

I also signed what I thought was a two year contract. When my service failed (I have been paying for over a year for service I cannot use) I was informed I cannot cancel due ...

Anonymous
joe

This company is licensed by the State of Florida. You can easily file a complaint.

#390190
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